"Volunteer car service for West Midlands Ambulance"

About: Queen's Hospital, Burton Upon Trent / Accident and emergency West Midlands Ambulance Service NHS Foundation Trust

(as a volunteer/advocate),

I am a volunteer in South Staffordshire for the West Midlands Ambulance Service. I work three days a week taking patients to and from appointments at the various hospitals in Staffordshire but am mainly based in Queens Hospital.

I also assist with specialist appointments and I travel to other hospitals far as Derby and Sheffield, where I also wait for the patients to be seen and bring them back home.

I really enjoy my job, and feel that I am able to give something back to society.

Sometimes I am even quicker than the ambulances as I only have to take one or two patients at a time and the ambulances can take up to six. Patients then have to wait for all to be ready before they can set off. I do take pride in my job and the service I offer.

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Response from Burton Hospitals NHS Foundation Trust

All volunteer services and the volunteers who donate their time at Burton Hospitals are greatly appreciated. I would like to take this opportunity to thank you for your contribution and the excellent services you provide.

Burton Hospitals NHS Foundation Trust

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

Thank you for writing about your experience with West Midlands Ambulance Service in such a positive light. It is nice to know you enjoy your job!

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