"I wasn't able to choose an appointment time"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Jump365 (as ),
My doctor referred me to the to Royal Devon and Exeter Hospital.
I rang the DART booking service. They asked for my reference number, quoted it and the person on the end of the phone said it was the wrong number. They said the would get in touch with the service and call me back. They called me back an hour later and quoted me a new number. But they couldn't give me an appointment now as they said I was already in the system waiting for an appointment. I was told I would get a letter in two months with an appointment date.
So instead of being able to choose an appointment time I have to wait for this appointment to come through, that you can bet your boots will be inconvenient and I will have to go through the whole process again.