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"Treatment at the Ballochmyle Suite"

About: University Hospital Ayr / Urology

(as a service user),

I am receiving on going treatment from a physiotherapist at the continence clinic. It had been incredibly helpful and I cannot fault the appointment system.

Annette is always thoughtful and professional. The waiting time is very short and I never feel rushed during my appointment. We have time to chat in a nice why and also discuss any issues.

On several occasions I have arrived early for my appointment because of the bus times and Annette has been able to see me early, and on the times I am running late this is also not a problem.

I hope people appreciate this specialist service. It took a long time to get a referral to this service, but once you are in, the wait for appointments in short.

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Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 6 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran
Submitted on 12/04/2018 at 09:18
Published on Care Opinion at 09:57


Thank you for your very positive comments regarding our continence service. The team do appreciate you taking the time to feedback on your experience of using the service.

kind regards

Karen

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