"Dreadful experience in Cardiology at Good Hope"
About: Good Hope Hospital / Cardiology Good Hope Hospital Cardiology Sutton Coldfield B75 7RR Queen Elizabeth Hospital / Cardiology Queen Elizabeth Hospital Cardiology B15 2TH West Midlands Ambulance Service NHS Foundation Trust West Midlands Ambulance Service NHS Foundation Trust Brierley Hill DY5 1LX
Posted by roy247 (as ),
I had a dreadful experience in the cardiology ward two years ago. I was rushed via ambulance to A&E at Good Hope. The ambulance had arrived quickly and everything was fine with getting there, it was whilst waiting for an angiogram that was worrying.
I was transferred to the Cardiology unit and had been waiting a while to be seen and told I was in a queue, I had asked on many occasions to see somebody more senior as I had suffered four other attacks whilst waiting and I explained if I had another attack that I could die. Eventually the registrar came and offered for me to be transferred to either Heartlands or Queen Elizabeth, I opted for QE as in my opinion this was the place for cardio experts.
Again I was transferred very quickly via ambulance and once at the QE I had the andiogram within hours and had a by pass three days later. I can not fault the QE at all, they were very professional and the nurses were friendly and helpful.
I felt I had to fight about the seriousness of my condition with a junior member of staff at Good Hope. In my opinion there are too many junior staff making too many decisions. I feel they need to pay more attention to details and it makes me wonder what the ratio is between the admin staff and the clinical staff.
I am lucky that I know my way around the medical profession and was therefore aware of the need to push my case further. If I had not I believe I would have waited another two days as there seemed to be no emergency or priority present. It felt as if I was just a bloke in a bed.
I now attend Good Hope on a regular basis for check-ups and can say that I have never had a problem since. It was just that experience on the Cardiology unit, I am not sure whether this has since been transferred to the QE.