"No drinks machine at Heartlands"
About: Heartlands Hospital / General surgery Heartlands Hospital General surgery B9 5SS West Midlands Ambulance Service NHS Foundation Trust West Midlands Ambulance Service NHS Foundation Trust Brierley Hill DY5 1LX
Posted by jerry212 (as ),
I was suffering from chest pains and as I live in sheltered housing I called for help. The call taker asked me what my symptoms were and sent for an ambulance. A first responder came out and again assessed me, then sent for a vehicle to take me to hospital. All the crew were lovely and stayed with me into A&E until I was seen.
I was treated quite quickly in A&E but then kept up all night having x-rays and tests. The ward was also very busy and noisy and made it difficult to get any rest at all but I accept that if it means that I am seen to quickly and the nurses are their for you. The staff were very gentle with me and came to check that I was not in pain often and always checked that is was alright with me before they did anything, I liked that alot.
The breakfast was not great and I was really hungry as my stomach was empty from vomiting the night before. I was only allowed a choice of cereal or toast but needed both. The other thing was that when my son came to visit me he needed a drink as he is diabetic, however the drinks machine was not working and so could not have a tea. In the end he had to ask a nurse for a cup of water.