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"Hand Surgery staff rsch"

About: Royal Sussex County Hospital

From the moment I was referred from A&E and PRH to the dept of hand surgery rsch I have been impressed with the treatment, kindness and respect I have received from all members of the team. Upset anxious and -to be honest-a bit of a wimp, the team helped me relax even laugh over the loss of a part of my finger. Clinics ran on time helping with stress levels and didn't make me dread the next appointment. Altogether a completely satisfied experience of NHS hospital. A special thank you to one member of staff for his kindness and advice and, of course, the consultant who made such a brilliant job of my hand. I feel very lucky to have been under her care. 10 out of 10 for RSCH hand surgery team .

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Responses

Response from Royal Sussex County Hospital 6 years ago
Royal Sussex County Hospital
Submitted on 18/04/2018 at 15:07
Published on nhs.uk at 16:07


Dear Mary

Thank you so much for taking the time to contact us regarding your recent experience.

I was so pleased to read your feedback and I know the staff will be most grateful to read this when I share it.

To learn that you found staff to be so kind at what I am sure was a very worrying time for you, really is so important.

With Best wishes

Jane Carmody

Head of Patient Experience, PALS & Complaints

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