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"Outstanding care on pre-op visit"

About: Nottingham University Hospitals NHS Trust - City Campus / Trauma and orthopaedics

My mother went for her pre-op visit today and I accompanied her as her carer. We were treated with great kindness and respect, humanity and care. Nothing was too much trouble and all our questions were answered. We were given detailed information regarding her knee replacement operation, including how to best prepare for the surgery, and how to cope afterwards. We met 7 staff and all were outstanding.

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Response from Nottingham University Hospitals NHS Trust - City Campus 6 years ago
Nottingham University Hospitals NHS Trust - City Campus
Submitted on 12/04/2018 at 11:06
Published on nhs.uk at 12:06


Thank you for sharing your experience bringing your mother for her pre-op visit.

I’m so glad to hear everything went well and that you left feeling well-informed and confident in her care.

I’ll share your kind words with the orthopaedic team.

Best wishes to you and your mother

Louise Challans

Matron, Elective Orthopaedics

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