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Dept of Cardiovascular Medicine - AVOID -...

Story from nhs.uk

"Dept of Cardiovascular Medicine - AVOID -..."

About: Northwick Park Hospital / Cardiology

The Dept of Cardiovascular Medicine is probably the worst experience you will ever have with the NHS.

All their correspondence is headed with a telephone number - the phone is never answered. A recorded message smugly tells you that you can't leave a message.

Try it for yourself - 020 8869 2558

Forget this place if you need urgent or even regular cardiovascular care.

If they can't answer a phone it doesn't bode well for their clinical ability.

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Responses

Response from Pamela Mellor, Patient Relations Manager, London North West University Healthcare NHS Trust 6 years ago
Pamela Mellor
Patient Relations Manager,
London North West University Healthcare NHS Trust

Submitted on 11/04/2018 at 08:37
Published on Care Opinion at 13:45

Dear Sir/Madame

Thank you for your feedback about the difficulties you have experienced in attempting to contact the cardiology department.

Please do contact the PALS team on LNWH-tr.PALS@nhs.net or 0208 869 5118 if you are still struggling. I promise they will answer the phone or get straight back to you if they are on another call.

Kind regards

Pam

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