"Lack of general contact, extreme delays and..."

I had my first meeting in Jan 13th, next pre-op meeting was half way through Feb and next time i heard from the hospital was month later about results collected during second meeting further delaying the wait time. First meeting with gp about my condition was on the first of Nov 2017 it took over 2 months to redirect me to hospital and it constantly just delays itself. There's no communication coming from hospital, contacting them is borderline impossible as either the land line is busy or the secretory is away, when they ask you to leave a voice message behind they rarely reply and if they do its at least 1.5 week later.