I have now sadly had to use the WMUH EPU twice due to miscarriage. Every member of staff I have met has been absolutely lovely, compassionate, kind and treated me and my husband with respect. I am very grateful for this very responsive service - one that we all hope never to have to use - and how quickly I have been able to access this expert team.
A big thank you to the staff. I can imagine that this is a tough place to work, dealing with a lot of distressed people, and they always make you feel like you are an individual person who matters. The environment is as pleasant as possible.
Suggestions:
1. It looked like you sometimes have older ladies coming down for an emergency gynaecology scan - it would be great if they didn't have to wait in the corridor on a wheelchair as I can't imagine it is pleasant for them. Staff all dealt with it well though.
2. The second time I have used the service I was given some useful written information, which didn't happen the first time. This is really helpful thank you, as it is hard to take everything in.
"Thank you WMUH Early Pregnancy Unit"
About: West Middlesex University Hospital / Maternity West Middlesex University Hospital Maternity TW7 6AF
Posted via nhs.uk
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