"Waste of my time really"

I started going to thurlow house around the beginning of 2017, can't remember exactly when. I got to meet my therapist & they were lovely seemed to understand me and actually felt like they were listing to me. A while after I was informed my therapist was leaving and honestly I was a little gutted as they were lovely and the only person I felt I could really open up to and not be judged. I then met my next therapist who would be taking over from my previous one after they left and in the beginning I felt extremely awkward as I couldn't understand their accent, sometimes I had extreme difficulty understanding them at all. I suffer with anxiety, depression and Thurlow diagnosed me with PTSD also. Half the time they didn't even listen to me when I attended my appointment, i was 21 when i atteneded and i took a parent in with me because it made me feel at ease and able to talk more but everytime with out fail did both my therapist and psychologist (I think that's what they were classed as) kind of make fun at the fact I had my parent with me. But neither of them listened to me, didnt seem like they cared, they never made me feel comfortable, never made me feel at ease, put words into my mouth, ignored things i did tell them. They knew I hated and felt uncomfortable talking on the phone and would much rather text them but one of them refused to give me their work mobile number only their general work number then complained because I never told them anything about how I was feeling and always expected me to ring them. My thereapist basically did the same always texted me asking when she would call and i would tell her every single time i didnt want to speak on the phone but yet she would constantly ring me and leave voicemails telling me to ring her back giving no information. I never phoned them back because i didnt feel comfortable and i would ask my mother to ring them for me of which they would make comments about how i hadnt rang them and my mother had. Gave me sheets of paper explaining my anxiety, depression and ptsd which i know all about i said in the begining sheets of paper they give me will not be read if its about my anxiety and depression but yet they still continued to give me them and ive read it all before i dont need to read it every time i visited Thurlow..which was about 4 times a month also. But they just done and said what they liked, forced me to go places I didn't want to go and didn't feel comfortable going either. They knew I had anxiety and yet once one of them left me alone in a place I had only visited twice, for my parents to come find me and not know where i was as they hadn't heard of the location. I kept sticking it out and sticking it out to see how things went for myself but towards the end it felt more like a chore and I just couldn't wait to leave and go home. It got to the point I hated waking up every morning and hated leaving the house to go to my appointments which were literally just a waste of my time.