We came into pediatrics from a GP referral when our son couldn't walk and was in lots of pain.
We were seen to by a doctor. He was amazing with Owen, putting his mind at ease. He told him exactly what he was going to do and engaged with him throughout. He also put our minds at ease by explaining what was wrong.
He gave us his telephone number and told us to contact him at any time if we had any questions, he got worse or wasn't better by a certain date.
We had to contact the doctor a week later as Owen was still in pain. He told us to come straight in and organised an x-ray and blood tests. He took the blood test himself and was wonderful with Owen, the whole time reassuring him.
The way he was with our son was beyond amazing. His calm and careing nature along with his humour had us all relaxed while visiting the RUH. He even gave Owen an Easter egg which he was thrilled with.
Doctor you really are one of a kind. The RUH are lucky to have you as one of their doctor's.
Thank you once again.
Beth and Neil
"Amazing paediatric care throughout PUA."
About: Royal United Hospital Royal United Hospital Bath BA1 3NG
Posted via nhs.uk
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