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Support following my leg amputation

Posted By augustnd59

"Support following my leg amputation"

About: Golden Jubilee National Hospital Queen Elizabeth University Hospital Glasgow WestMARC (West of Scotland Mobility and Rehabilitation Centre)

(as the patient),

I've been visiting the West Marc service as they have given me a prosthetic leg. They have all been very good, it's a superb process. It was hurting in places but they altered it for me to make it better and I have another appointment in another 4 weeks or so. All of the staff are so kind, from the receptionists right up to the person who looks at my leg. In my case I think they've done brilliantly, the lady I see is called Barbara. I was in hospital for five and a half months following surgery which resulted in a clot behind my knee, they tried to fix it but it didn't work so they has to amputate below my knee. Between the Queen Elizabeth and Golden Jubilee I can't believe how brilliant the the doctors and nurses were, they were just so kind and nothing was a bother for them. Following up from getting out of hospital they have given me this prosthetic leg and I'm slowly getting used to it now but I won't be doing any gymnastics any time soon! I just wanted to thank everyone for doing such a great job and being so helpful 

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Responses

Response from Heather Richardson, Interim General Manager, Emergency & Acute Medicine, NHS Greater Glasgow & Clyde 6 years ago
Heather Richardson
Interim General Manager, Emergency & Acute Medicine,
NHS Greater Glasgow & Clyde

Submitted on 06/04/2018 at 12:48
Published on Care Opinion at 14:00

Dear augustnd59,

Thank you very much for taking the time to post your story on Care Opinion.

I am delighted to hear that you are happy with the care you have received within WestMARC. It’s always lovely to read when people particularly highlight some of the human support offered by a variety of the staff as well as highlighting the people that are primarily providing you with support. We are all wishing you well as you undertake your Rehab journey.

I will ensure to share your story with the team and with Barbara in particular who will be very pleased to read your feedback.

Thank you again for posting your story.

Kind Regards

Heather McIntosh

WestMARC

Operational Services Manager

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 6 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 09/04/2018 at 16:45
Published on Care Opinion on 10/04/2018 at 09:34

Dear augustnd59

Thank you for taking the time to post your lovely compliments on Care Opinion. I was very pleased to read your comments in relation to the overall care you have received. Please be assured I will pass your story onto the team at the Golden Jubilee National Hospital. Our staff pride themselves on delivering the highest quality of care and they will be delighted to read this.

If you wish to provide me with your name to allow me to pass your compliments onto the individual team members involved in your care, please do not hesitate to contact me 0141 951 5951.

Kind Regards

Paula

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