"My welfare was of paramount importance"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

I am a 92 year old man taking about a dozen pills a day, one of which makes my skin very thin. The least shock and the skin comes off and leaves a nasty wound which bleeds profusely.

I had a fall recently and took about 1 square inch from my left arm just below the elbow which as usual bled quite a lot, so I went to the walk-in clinic and was treated like I wish everyone could be treated.

I felt I was the only one that mattered, and my welfare was of paramount importance. The nurse was extremely gentle and made me feel at ease.

I was helped with my coat and was given an appointment for the next Monday.

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Response from Jacqui Sellek, Pals Co-ordinator, Knowsley Integrated Provider Services

Thank you for taking the time to comment on Patient Opinion. We value the feedback that patients and their relatives give us and this will be shared with the staff concerned.

Kind regards

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