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"A&E"

About: Chelsea & Westminster Hospital / Accident and emergency

My son and I were visiting London when an unfortunate situation occurred that resulted in my son receiving facial injuries as a result of a fall. Ambulance service attended quickly and were excellent in their initial treatment before taking him to nearb Chelsea and Westminster Hospital. The administrators, nurses and the doctor were outstanding. Carrying out thorough examinations throughout the 3 hour stay as well Keeping full observations right up to being discharged. We both felt fully reassured and confident in the treatment and care we both received. There is nothing wrong with our NHS when they have such committed staff as those that cared for my son. I would like to add that there were some challenging people receiving treatment, who were extremely demanding of their time.

Thank you very much to you all.

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Responses

Response from Chelsea & Westminster Hospital 6 years ago
Chelsea & Westminster Hospital
Submitted on 06/04/2018 at 09:14
Published on nhs.uk at 10:06


Dear Mr Ullah,

Thank you very much for your wonderful feedback. We would like to inform you that your compliment has been logged onto our system so the management can share it with the rest of their team.

Kind Regards,

Patient Experience Team at Chelsea and Westminster Hospital

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