"My wife's excellent care and attention"

About: Ninewells Hospital / Accident & Emergency

(as a relative),

My wife had a fall in late Feb resulting in a broken wrist, face and gum injuries and a broken tooth, and consequently I took her to Ninewells Hospital A&E where the desk staff attended to her very efficiently  and arranged her  admission to the  A&E room almost immediately .

The A&E staff attended to her  immediate  needs  and a doctor assessed her and she was later seen by an orthopaedic specialist  who discussed and agreed with  her regarding  her on-going treatment. 

 My wife's broken  bones were re- set by the" Biers block "procedure which was painless and plaster cast applied all in a very  caring and sympathetic way, and later given tea and biscuits in the recovery area.

Consequently we feel that we would like to thank all staff concerned for the very efficient  and caring way my wife was treated throughout .

  9 Westfield Drive 

     Forfar 

     DD8 1EQ

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Responses

Response from Julie Ronald, Consultant in Emergency Medicine, NHS Tayside

Dear Scoyrot,

Thank you so much for taking the time to share your experience of the care your wife received in Ninewells Emergency Department.

The ED team strives to provide the best care possible for all patients. Your positive feedback is very much appreciated and will be shared with the whole team.

Kind regards

  • Scoyrot thinks this response is helpful
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