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Care Opinion

Staff on reception

Posted By Nimmja

"Staff on reception"

About: Royal Sussex County Hospital / Out of hours service

(as the patient),

I had the pleasure of dealing with your receptionist Abbi at the IC24 reception of Brighton County Hospital, both on the phone and face to face on my visit last night.

Abbi had amazing interpersonal skills and true professionalism, and made me feel very at ease. A great asset to the unit.

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Responses

Response from Helen Meyler, Senior Communications & Marketing Advisor, Communications & Engagement, IC24 ltd - a not for profit social enterprise providing high quality health care. 6 years ago
Helen Meyler
Senior Communications & Marketing Advisor, Communications & Engagement,
IC24 ltd - a not for profit social enterprise providing high quality health care.

Deal with patient engagement and promoting the services IC24 provide.

Submitted on 04/04/2018 at 11:02
Published on Care Opinion at 11:19

Dear Nimmja,

Thank you for your lovely compliment. It is always great to receive feedback like this.

I will ensure that your message is passed to the locality team in Brighton.

Best wishes,

Helen

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