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"Kind ,highly professional dedicated..."

About: King's Mill Hospital

I went to A&E because a double vision problem I developed would not clear after a weekend

of rest and my GP didn't seem to be the best option (after seeking advice on the NHS website).

Triage was understandably delayed due to the Monday influx of

GP referrals flooding in

from the local practices, but as I wasn't in pain and physically mobile it was acceptable.

Once I was assessed and saw a consultant I received a

CAT brain scan within a couple

of hours and a follow-up MRI the next day.

Had I presented myself the same evening

I had the symptoms (which I put down to tiredness despite a sudden onset of lethargy ) I would have been triaged rapidly, instead

I

used what seemed to help on previous onsets of tiredness.

I was admitted to the stroke unit after a bed was free and was completely overwhelmed

by an impressively high standard of care and cleanliness with highly pleasant staff.

The consultants were highly capable and sociable as were the nurses and support staff.

In its entirety my experience was highly positive.

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Responses

Response from Grace Worsley, Patient Experience Coordinator, Sherwood Forest Hospitals NHS Foundation Trust 6 years ago
Grace Worsley
Patient Experience Coordinator,
Sherwood Forest Hospitals NHS Foundation Trust
Submitted on 03/04/2018 at 11:33
Published on Care Opinion at 11:46


Thank you for taking the time to provide such positive feedback. I will ensure your kind comments are passed on to the teams involved in your care as I am sure they will be pleased to read your words of praise. Thank you again for taking the time to write this post and I hope you are recovering well.

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