I would like to leave a note of appreciation for the staff who cared for me on ward 1 during a day case procedure. I was treated with such dignity compassion and respect I was inclined to put a little positive feedback.
The whole team worked seamlessly from admission to discharge. Dr maclean was professional and provided truly patient centred care, I felt he took My needs and views on board. Broden the anaesthetist and his team were competent and caring in theatre and recovery. Ward 1 staff.. Huge thank you to velma the hca for her smile and tea and toast.. Mariann and Sarah the nurses were amazing. I think their professional management of my case was exceptional. I really felt I was in capable hands. My needs of analgesia were well managed and right down to supporting me to mobilise as able. Very gentle caring compassionate nurses. Thank you for making an anxious patient feel at ease. I believe the staff in Dr Grays go above and beyond the call of duty, working in great partnership as a multi disciplinary team. Dr Grays Hospital is a vital service in Moray community. It as has a unique team working ethos which enhances patient experience and far exceeds care received in the NHS Trust elsewhere. We need to celebrate a service so special and its dedicated staff.
One small recommendation.. Improved signage of location for ward 1 would be helpful as misleading currently its a little misleading, its slightly separate to main pink zone..
"Ward 1 team"
About: Dr Gray's Hospital / Day Case Unit Dr Gray's Hospital Day Case Unit Elgin IV30 1SN
Posted by Mums matter (as ),
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