"What a Shambles"

I have recently hurt my leg and after a week and half of self treatmenr this morning i phoned the doctors to see if i could get an appointment. I had to ring 28 times before anybody answered the phone. The young lady who answered the phone read me out a list of questions and on the basis of my answers i was told to go away and make an appointment with physio. After being in agony with pain in my knee today i went to Torbay hospital A&E who had a look at my knee and gave me a prescription for some anti inflamatory and painkillers but unfortunately didnt tell me that the prescription could only be used in Torbay Hospital pharmacy, On the way home i called into Sainsburys Pharmacy only to be told that i coulkdnt get the tablets as the prescription could only be redeemed at an hospital and to try brixham. I went to Brixham hospital and was told by a doctor there that i could take the prescription back to Torquay or go to my own doctors (Compass House) and ask them to exchange it and get a normal prescription. I went to Compass House and was told by the receptionist that they were unable to swop the precription and that i had to go back to torbay hospital. so i told them they may as well keep the prescriptio as i was in so much pain that i couldnt go all the way baxk to torquay. Since Compass House has brought in this navigation system i have nothing but trouble in getting past the receptionists who apparently now are trained up to diaganose medicak problems which is not the case in jan i rang the surgery as my friend appeared to be very ill and was being violently sick i rang the surgery and after speaking to the receptionist i was told to go out and buy her diarolite to rehydrate her i did this and the next day my friend was even worse so i rang the doctors again only to go through the same procedure again and was told to give her sips of water which didnt work either on the 3rd day i rang the surgery and was advised to do the same things againn i told them i had tried all that and she was in need of seeing a doctor and was was told that a doctor wouldnt come out to see somebody who was just being sick after having an argument with the receptionist they agreed to get somebody to ring me. later i spoke to a very nice nurse who said she would get a doctor to ring me. in the end the doctor on call rang me within 1/2 an hour my friend was blue lighted to torbay hospital suffering from type 1 diebetes. it appears to me that the automated system they are using to diagnose patients ailments does not work and getting an appoimtment with a gp is an impossibility let alone being able to see the same one twice. i am seriously condsidering moving to anothers doctors where i dont have to discuss my ailments with a mindless machine or unttrained medical assistant. My advice is go somewher else if you need treatment