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"Dissapointed"

About: Unsworth Group Practice

Called the surgery mid November as iam a diabetic controlled by tablets and my blood sugars were out of control and I was feeling quite unwell, was given an appointment same day with a doctor who said I would need blood tests and then see a nurse (appointment given) re medication when the results are known. The results showed that my HBa 1C had risen considerably. At my appointment today with the nurse 30/12/2017 was told I should have been seeing a diabetic nurse and not the one I was seeing, and would have to make another appointment with the correct nurse or a specific doctor, both of which are 14 days or 12 respectively, this will result in in almost a month of high blood sugar which is dangerous and feeling very unwell.

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Responses

Response from Unsworth Group Practice 6 years ago
Unsworth Group Practice
Submitted on 06/12/2017 at 08:39
Published on nhs.uk on 21/03/2018 at 18:07


The Unsworth Group appreciates all comments on patient experience.

We are sorry to hear you have not been satisfied with our service, please contact our complaints manager at the surgery to discuss in more detail your concerns.

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