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"Knee pain from few years don't help me and not..."

About: University Hospital Lewisham / Trauma and orthopaedics

knee pain from 2012 when I was hospital- gave me oxygen, I was filling like somebody cut my legs upper knee. From that time I have a legs pain.

I came to Lewisham hospital. Doctor in my second appointment told me - I have artritis but very small. My legs pain is bigger like my 81 years mother pain.

Doctor don't do any examination of veins and arteries to find what is it. I kan't walk and I west one year time in Lewisham hospital. Orthopedic doctor told me to go to my GP te get pain medicine from my doctor.

This is very bad way how doctor treat me. I know that my condition is very bad specially I told him about my illness I have.I think it was affected my veins and arteries and because of that I can't walk and have a big pain.

I am very upset about that.

When my child birth I had very bad experience too.

I'm very kindly not recommended this hospital.

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Responses

Response from Lewisham and Greenwich NHS Trust 6 years ago
Submitted on 22/03/2018 at 14:27
Published on Care Opinion at 15:26


Dear Ms Parker

I am sorry to read your comments about your recent visit to the University Hospital, Lewisham. All of our staff are trained to carry out their duties with due care and professionalism. I do apologise that this has not been your experience on this occasion.

Please be assured that all your concerns you have raised are acknowledged. I will be highlighting the points you raised to the whole team by sharing your experience with all staff, so that we can learn from this with the aim of improving the future level of care we provide to our patients.

If you would like your concerns investigated further and receive a formal response, please contact the Patient Advice & Liaison Service (PALS) team at the University Hospital, Lewisham on 0208 333 3355. Thank you for taking the time to provide feedback.

With many thanks

Kaye Rowe
Interim T&O Operational Manager

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