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Superb Care

Story from nhs.uk

"Superb Care"

About: Stoke Mandeville Hospital / Respiratory medicine

My husband was on the respiratory ward 5 from 19/12/17 until mid january2018 with a very severe pneumonia which left him very ill and extremely confused requiring nursing in put on an almost constant supervision and care basis.

He became very disorientated,aggressive abusive and very confused and all nursing staff ward staff and medical staff provided him with utmost professionalism,total dedication,care which was very much appreciated and all staff went over and above that which was expected.

The ward was exceptionally clean at all times,food was very good.Communication very good

All ward care and provision superb.

Highly recommend

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Responses

Response from Buckinghamshire Healthcare NHS Trust 6 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 28/03/2018 at 13:13
Published on Care Opinion at 15:47

Dear author

Thank you for taking the time to post your lovely words of praise, regarding the care your husband received when he was admitted to ward 5 at Stoke Mandeville Hospital.

It is very pleasing to learn that you feel the care in the unit was exceptional, and that the staff showed professionalism, total dedication and care.

We strive to put our patients first and to ensure they are offered safe and compassionate care. It is therefore always rewarding to receive such feedback and to hear of how well staff across our services have worked together to ensure our patients are treated with compassion, dignity and respect. We will ensure that your feedback is passed on to all the areas involved.

Kind regards

Patient Advice & Liaison Service (BHT)

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