What I liked
no comment
What could be improved
I called to get details of what I needed to do to treatment as my dentist couldnt see me until next week and my wisdom tooth is cutting through the gum, I didnt find the person answering the phone unhelpful and in my opinion obstructive
I explained my situation and almost like reading from a script told, you should be going to your dentist, you need to be referred to come here to get treatment, no point coming today we are full, you can come tomorrow and take a ticket you may have to wait all day and they will want to know why you havent seen your own dentist its up to you. Have you not listened to a word I said?
I have read the many positive comments about the hospital which has left me wondering if I called the right place
"first experience"
Posted via nhs.uk
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