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"Excellent care during recent bad weather"

About: Norfolk & Norwich University Hospital / Urology

My husband was due for treatment during the recent bad weather which made many roads impassable. We stayed in a nearby hotel the day before to ensure we could get there . The appointment was rearranged the afternoon before to an earlier time. The staff at SDAU were calm and organised. In spite of being snowed in his drive the surgeon arrived After digging his way out and all went ahead.

Many thanks to Urology admissions department, SDAU staff, my surgeon, their team and Denton ward staff. A great example of good patient care during unprecedented conditions.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 27/03/2018 at 15:39
Published on Care Opinion at 21:50


Dear Family Member

Thank you for your kind comments about the care your husband recently received at the hospital. I am pleased to read that staff were kind and organised. I will share this with all staff involved in his care and thank you for taking the time to write.

With kind regards

Sarah Eastwood, PALS Manager

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