"Uncomfortable and truly appalling..."

About: St Helens Hospital

What I liked

The receptionists were very polite.

What could be improved

The way the consultant actually dealt with a patient and the entire process of explaining things.

Anything else?

I felt as though I received very little guidance, help or explanations from the person who saw me. It makes me truly hesitant to attend the Urology Department at St.Helens Hospital again.

More about:

Story from NHS Choices

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