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"Excellent treatment in Ophthalmology dept"

About: Doncaster Royal Infirmary / Ophthalmology

I am writing to say how pleased I was by treatment at DRI when my GP recently sent me to

A & E to check for a possible retinal detachment.

On hearing my symptoms, the staff in A & E were soon able to reassure me that it was likely to be vitreous rather than retinal detachment. I was given an appointment for the following morning with an eye specialist - I was impressed that I would be seen so promptly & relieved at the reassurance in A & E.

At the next day's appointment, I was seen very punctually, first by the Ophthalmology nurse - who was very helpful and approachable - and then by the ophthalmologist who conducted an extremely thorough examination of both eyes.

He spent time checking everything and then explained carefully what the problem involved and what to expect re its progress.

I was very impressed at the fact that I was seen so quickly and at the quality of the examination.

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Responses

Response from Doncaster Royal Infirmary 6 years ago
Doncaster Royal Infirmary
Submitted on 10/04/2018 at 15:43
Published on nhs.uk at 18:06


Thank you for your recent review of the A & E Department at Doncaster Royal Infirmary.

I am so pleased to read the staff reassured you and that you saw an eye specialist the following morning.

This must have been such a relief for you. I am so pleased that you found the staff to be helpful and approachable, I will ensure your lovely words are passed on to all the teams involved in your care.

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