"Angry and disapoonted with how my..."
About: Good Hope Hospital Good Hope Hospital Sutton Coldfield B75 7RR
Posted via nhs.uk
What I liked
My boyfriend was taken in quickly as it was quiet
What could be improved
The level of care was bad, my boyfriend has ongoing problems and often comes to good hope as he collapses which has been Happening for over two years.
We was on a night out which my boyfriend had a drink and was not intoxicated like the hospital said he was.
They monitored him and then said they could not keep him in just because be was sleeping. They couldn't wake him up so they got security who basically dragged him out which left severe bruising and my boyfriend could not walk and they then dumped him on the floor. I'm
Disgusted in the way they treated him we created an uproar in a&e and the security guard refused to give us his name also the reception staff and nurses refused to give us a complaint form or information. I couldnt believe it my
Boyfriend is also a community first responder and he was treated like this, no one should be treated like this. Absolutely discussed in the staff that were working that night.