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Visit to A&E at EDGH on 15.03.18

Story from nhs.uk

"Visit to A&E at EDGH on 15.03.18"

About: Eastbourne District General Hospital / Accident and emergency

My husband was taken to A&E during the afternoon of 15th March 2018 by paramedics with an ostensible heart problem.

He was treated throughout with courtesy, empathy and efficiency by every member of the medical staff with whom we came into contact, and we wish to express our gratitude for the exemplary service received and for the numerous tests and observations carried out which reassured us both at a very anxious time.

My husband was admitted later in the evening with a view to further cardiac investigations being carried out the following day and we very much appreciate the swift response by all concerned to his medical needs. We feel confident that he has, and will continue to receive, the best attention.

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Responses

Response from Eastbourne District General Hospital 6 years ago
Eastbourne District General Hospital

Submitted on 26/03/2018 at 10:38
Published on nhs.uk at 11:06

Thank you for letting us know about your husbands experience with the Accident & Emergency Department at Eastbourne DGH. As a trust, we value feedback very much, as this helps us to monitor services, and deliver the best possible experience to all our patients. We're pleased to hear that your experience was ‘exemplary’ and that you feel confident and re-assured after such a worrying event.

Please be assured that your full posting will be shared with the team.

They will be happy to read your comments and receive your expression of gratitude.

Sent with kindest regards.

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