"not notified at home no beds before..."

About: Wythenshawe Hospital

What I liked

nothing

What could be improved

after travelling 3hours by bus, there were no beds ,after 2and half hours in waitng room there was 1 avalable,was told to go and get a meal at 2/30,but cafe was not open for meals till 5 oclock, all 3 of us are diabetics,

Anything else?

on my wifes form it stated phone if not coming, why not state on form will phone if no beds avalable,

More about:

Story from NHS Choices

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Responses

Response from Wythenshawe Hospital

I am sorry that your recent visit to UHSM with your wife has been so traumatic. I will make sure that the relevant managers of the department are aware of your comments/concerns.

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful