"Cancel of appointment"

About: Macclesfield District General Hospital / Ear, Nose and Throat Macclesfield District General Hospital Ear, Nose and Throat SK10 3BL

Posted via nhs.uk 6 years ago

Have I there appointment cànceled on the last min with no reseaon given . When I have rang up the hospital to ask to speak to someone over this matter the phone as been put down on me four times witch then you ask to speak to someone else you put on hold with no answer I find this so rude.

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Macclesfield District General Hospital

Submitted on 23/03/2018 at 16:01

Published on nhs.uk at 16:06

We were very disappointed and sorry to read your comments. Please contact the Customer Care Team to discuss this matter further and they will be more than happy to assist you. They can be contacted on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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