"Appointment handled by DART"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ North Devon District Hospital / Trauma and orthopaedics North Devon District Hospital Trauma and orthopaedics EX31 4JB
Posted by archer (as ),
The appointment made for me by DART with a practitioner in the N. Devon District Hospital Orthopaedic team was changed to a later day and a different practitioner, just a day and a half before I was due to be seen. This was because the practitioner "did not deal with feet" - the reason for my original referral!
I fail to understand why such a simple mistake was made. My need was clear, my referral was clear "problem with feet", so why send me to someone who doesn't deal with feet? The person who phoned was clearly embarrassed and very apologetic, so no gripes with that.