"You only get to be part of things if your face fits"

About: Ashley House

(as the patient),

It makes me laugh, I feel you only get to be apart of things that go on in ashley house if your face fits and the people you have giving advice in staying clean are out using every week.

I think it would be better if the people you are getting to support got their own lives sorted.

Its a shame they where a few people who used to help out and at least they where clean and gave good advice but they are no where to be seen anymore, I guess there face no longer fitted in.

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Response from John Deane, Addaction recovery team manager, Addaction

picture of John Deane

Thank you for your feedback and taking the time to post on patient opinion website.

We are sorry to hear that you feel the service here are showing preferential treatment to some individuals, please accept our assurances that the services in Ashley house value and try to be inclusive of all who access services here. We try to be flexible also, in that we understand that sometimes even in recovery there may be times when an individual relapses. We would like to offer the chance for you to discuss this matter in confidence with any member of the management team you choose. We hope to be able to find solutions to all issues.

Once again thank you for your posting, we feel this is a great start and hope to be able to help you on your journey

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