This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My seven year old daughter day surgery"

About: Ipswich Hospital / General surgery

We attended the day surgery Raedwald unit for my daughters surgery. We attended a week previous for a pre-op assessment which is a good idea but the nursery nurse doing the assessment was patronising and didn't really do much to put us at our ease.

I remember this nurse from four years ago when my daughter was having her tonsils out and she was very much the same then.

On the day of her surgery however she wasn't there which was good because she probably would have spoiled what was another fantastic operation and experience for us.

The staff are friendly and caring to both the children and parents. They are thoughtful and knowledgeable

If was to chose a hospital in the UK for my children to have surgery it would be here. We have had experiences of other hospitals and they just don't even compare!

A job well done again and a heart warming experience. Thank you!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Steve Bruce, Patient Experience Insight and Improvement Officer, Ipswich Hospital NHS Trust 6 years ago
Steve Bruce
Patient Experience Insight and Improvement Officer,
Ipswich Hospital NHS Trust
Submitted on 15/03/2018 at 08:43
Published on Care Opinion at 09:58


Thank you for your comments regarding your recent experience in Raedwald. I will pass your comments onto the ward who will be take your comments on board. I hope you daughter is continuing to make a swift recovery from her operation. Many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k