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"Looked after"

About: University Hospital Wishaw / Endoscopy

(as the patient),

Looked after very well.   Kind and considerate nurses.   Very understanding and reassuring.

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Responses

Response from Fiona Cowan, Clinical Nurse Manager, Perioperative Services., NHS Lanarkshire, NHS Lanarkshire 6 years ago
Fiona Cowan
Clinical Nurse Manager, Perioperative Services., NHS Lanarkshire,
NHS Lanarkshire
Submitted on 13/03/2018 at 09:33
Published on Care Opinion at 10:44


picture of Fiona Cowan

Dear smillie,

Thank you for taking the time to share your experience of attending for Endoscopy.

I'm delighted you found the nursing staff to be considerate, understanding and reassuring; I'll share your feedback with the team.

I note that the "wait for appointment" could be improved; if that is something you'd like to provide more detail on please contact the Patient Affairs team on Tel No: 01698 366558.

Kind regards

Fiona

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