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Disoloutioned

Story from nhs.uk

"Disoloutioned"

About: University Hospital Of North Durham

Unfortunately first appointment cancelled. Second appointment different Consultant used

And not the one I expected.

Tried to explain the problems and the drastic effects this condition was having on my lifestyle and was there anything that could be done. After 5 minutes of pleading for help with the problems I am suffering from, advised by the Consultant, when you to go to bed listen to music, informed no Clinical trials or help was available and to try Google to see if there was anything on there that might help !

Also added nothing can be done for this condition and to just get on with it !

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Responses

Response from University Hospital Of North Durham 6 years ago
University Hospital Of North Durham

Submitted on 19/03/2018 at 13:21
Published on nhs.uk at 14:07

Thank you for providing feedback on your recent visit to the University Hospital of North Durham.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the relevant manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the matron or manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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