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"A great hospital in my experience"

About: Royal Berkshire NHS Foundation Trust

Had two wisdom teeth extracted under general here. I'm a very anxious patient and I hate needles, but the staff were all so genuinely kind and friendly and informative. I thought I would have a panic attack, but thanks to their calm professionalism I didn't and it was a completely smooth process.

Surgeon even picked up something important before I went in and came to ask my opinion on it, which was really appreciated.

Everything is so clean and new looking here. It didn't feel like any other hospital I'd ever been in. Carpark is also very reasonably priced, and staff answered the phone to me quickly even on a Sunday when I had a question.

I was so impressed with everything here. Couldn't have had a better experience for a not-very-pleasant procedure.

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Responses

Response from Royal Berkshire NHS Foundation Trust 6 years ago
Royal Berkshire NHS Foundation Trust
Submitted on 07/03/2018 at 16:29
Published on nhs.uk on 08/03/2018 at 02:49


Thanks for your kind words about the Day Surgery Unit. We are grateful that you took the time to comment - it is always good for morale when patients show that they appreciate the care given during their admission. We try to make every experience as stress-free as possible. Your review will be shared with the relevant staff, including the surgeon, and we wish you a speedy recovery.

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