"The receptionist"

i went to the doctors to get an appointment . im HIV and had an ear infection and blared vision in my left eye . The receptionist could not even turn to me as i walked up to the counter they were to busy talking to their friend . i exp land what my problem was but said they had no appointment for a month. i left the surgery and went to an opticians who examined my eyes and said they need to refer me to my doctor who would refer me to the hospital , when i explained i could no get an appointment for a month they said this can not wait and they gave me a letter for moor fields eye hospital . If you can get an appointment to see the doctor they are very good and you feel they have the time for you but the receptionist needs to be trained up