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"Flexible cystoscopy ( day case)"

About: Torbay Hospital / Urology

Attended Urology Dept as day case and received first class, actually outstanding, service. The procedure is at best uncomfortable, and infections not uncommon. Not this time !, the nurse(s) were not just highly professional but showed a high degree of caring and compassion at all times.

Furthermore my treatment started 15 mins early and was so efficient that even though my journey time each way is 25 minutes I was home ( and comfortable ) an hour and a half after leaving the house.

A credit to the nurses concerned and the hospital organisation

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Responses

Response from Torbay Hospital 5 years ago
Torbay Hospital
Submitted on 01/05/2018 at 10:42
Published on nhs.uk at 11:06


Dear Patient

Thank you for your kind comments with regards to your visit to the Urology Department at Torbay Hospital.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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