This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"No compassion"

About: Leighton Hospital / Accident and emergency

I visited Leighton a&e it’s the last place I wanted to be on my Friday night! I felt like a pain and there was no concern or compassion atall the staff need to realise people are frightened and scared, and for the staff to crack a smile or be a little more friendly would go a long way, when get taken for accessment there was not one word it’s almost like your next in line, be aware staff people are scared and anxious!!! Absolutely awful and for me now to be sent home straight away without hardly and investigations, I’m still suffering at home anxious and not knowing what is wrong with me, thanks!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leighton Hospital 6 years ago
Leighton Hospital
Submitted on 27/02/2018 at 15:38
Published on nhs.uk at 19:13


We apologise for your experience.

Could you please contact the customer care department on 01270 612410 and they will offer assistance to discuss your concerns.

Betty Lodge

Matron for Emergency Care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k