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"Rudest/Impatient/ GP - very bad attitude"

About: Kingston Medical Group

I am writing you with regards to a particular doctor, I saw them in december about my medical conditions and problems. Their behaviour was awful they metioned 5 times that they just have 10 minutes appointment and they can’t do much in that time alright I wanted to explain my problem that’s why I booked an appointment .

They can treat me in next appointment but atleast listen to me what i am saying.

They suggested me to do few blood tests. I went for 4 blood tests for different purpose. and nurse said that not sure why are they doing so many blood test it should be only one.

Finally the day has come and my appointment was scheduled in the evening around 17:40 hrs they saw me around 17:55 which is fine again they reminded me that they have just 10 min appointment?????

Does that mean they can sort only one problem at times and I should come 5 times in week?

Also they asked me how I can help you and what your problem is as far as I know they should have seen my medical history before asking me to repeat and remind them all over again.

They mentioned that I never told them about my problem. I remember I told them everything.

I booked this appointment one month prior it’s not my mistake if its 5 or 10 min appointment. They are the rudest Dr I have ever met in United Kingdom. Their rude behaviour spoiled their image.

And guess they did the same to my husband yesterday 16.03.17 just beacsue of their rude behaviour he had to leave the room.

Practice nurses good when you actually get to see them.

I do not want to see this doctor (kingston medical centre) in my life ever again.

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Responses

Response from Kingston Medical Group 7 years ago
Kingston Medical Group
Submitted on 20/03/2017 at 09:51
Published on nhs.uk on 22/02/2018 at 17:06


Thank you for taking the time to tell us about your experience. I am really sorry that it wasn't a positive one and that you're not happy with the service you've received. If you would like to discuss this in confidence, please contact our Customer Care team on 01482 347 627 or email chcp.customercare@nhs.net. This will help us to establish what went wrong for you and to work to improve things in the future.

Practice manager, Kingston Medical Group.

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