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"Not there for me any more"

About: Strand Medical Group

Sometimes I can't even get through to reception.

One doctor says one thing, and the next time I get a different message from a different doctor (via a receptionist). Rarely get to speak to a doctor, so cannot discuss things.

I have agoraphobia, but a doctor refused me a home visit, and I was told I could not have my ears syringed at home - I've done it myself now!

Gone are the days when I felt there was someone to turn to about a health matter.

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Responses

Response from Strand Medical Group 6 years ago
Strand Medical Group
Submitted on 06/03/2018 at 09:07
Published on nhs.uk on 07/03/2018 at 02:41


Dear Patient,

We are sorry that you feel you are receiving inconsistent messages. As these responses may be made based on health matters that are presented at the time, we are unable to comment further without more information. If you would like to contact the practice directly we will be more than happy to investigate.

Strand Medical Group

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