"What a difference a day makes"

What a difference a day makes.

Having previously posted an article on my concerns regarding my daughters treatment when attending the Bath RUH A&E, it is only fair that I follow it up with this counter-balancing post.

My daughter was admitted to the Short Stay Surgical Unit (SSSU) yesterday morning and I can’t praise the staff highly enough.

I have to commend all of the ward staff and doctors on her clinical medical care; whilst also ensuring she is kept informed of her treatment regime and made as comfortable as reasonably possible.

It is my view that they simply could not be doing more for her in their efforts to ensure a full recovery.

So once again, well done to the doctors, nursing staff, health care assistants and the ancillary staff who’s role is so vital, but who so often go unrecognised by we the public, when recording our thanks.

I’m am also pleased to report that the RUH’s PAL staff have been proactive in getting in touch with a view to understanding the issues raised in my original post and I have been assured that both the hospital and the A&E departments management staff will be keen to have a clear understanding of what happened and if there are any lessons that can be learned.