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Cancelled appointment

Posted By nanu

"Cancelled appointment"

About: Peterborough City Hospital / Urology

(as the patient),

ive been waiting for five months for a consultation on a groin problem need to find out what it is. Had a appointment for the last eight weeks. got phone call the day before to say its cancelled no new date. my concern is if its cancer itll be too late to get sorted

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 6 years ago
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 19/03/2018 at 10:37
Published on Care Opinion at 14:13

I am so sorry to hear about your experience and I am obviously concerned about the comments you have posted. We want to ensure all of our patients receive good quality care and I am disappointed that this is not what has happened in your case.

If you would like to discuss this in more detail please do contact our Patient Advice and Liaison Service on 01733 673405. Once again my apologies that not all of your encounters have been positive.

Regards

Lesley Crosby

Deputy Chief Nurse

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