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"Rude Receptionist"

About: The Manor Practice

I rang to try and make an appointment as my medication needs to be reviewed, I was told I could not have an appointment for 4 weeks . I asked what I should do to be told, you should have made the appointment earlier . I asked if I could see any doctor to be told we don't appointments on the day , we have a triage system and a doctor will phone. But they won't speak to you about medication over the phone , I requested the doctor to call me, they said they won't go a medication review over the phone it's not an emergency. I understand fully the amount of work and how busy doctors are. But often when you try and book in advance you are told there are no appointment s. The particular receptionist I spoke to had a very curt attitude and made me feel that I was a public nuisance and I could tell in their voice they were annoyed. I felt like I was under interrogation and asking for the moon. Just wanted to check with a doctor about my medication, sorry for the inconvenience.

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