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Excellent care

Story from nhs.uk

"Excellent care"

About: Birmingham Midland Eye Centre (Bmec)

I attended the emergency clinic with my 87 year old husband who was in a great deal of distress from painful eyes.

The staff were all wonderful and treated him with such kindness and care and he came away feeling so much happier and with a diagnosis that explained the problems he had been having for some time, plus all the drops and creams needed to help resolve the problem.

A big thank you to everyone involved from the lovely receptionist to all the caring nurses.

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Responses

Response from Birmingham Midland Eye Centre (Bmec) 6 years ago
Birmingham Midland Eye Centre (Bmec)

Submitted on 28/02/2018 at 14:42
Published on nhs.uk at 16:11

Thank you for your feedback about your recent experience at our Trust. I am pleased to read that your husband was well cared for by our staff at the Birmingham and Midland Eye Centre. I will ensure that your comments are passed onto the team involved in his care. I wish you well, Toby Lewis, Chief Executive.

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