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"Excellent well informed doctors"

About: Greenhead Family Doctors

The Wybrews were a mighty act to follow and new doctors are usually compared unfavourably.They had years to get to know their patients.

I think it's unfair complaining about waiting times, some patients need more time and it puts everyone behind. I know the doctors work much longer hours to keep up with demand. Visit any outpatient clinic.

I rarely visit the GP, but when I had to recently, I felt listened to, understood, I felt compassion, I never felt rushed and my problem was dealt with promptly, thoroughly and I was involved throughout.

The callback system is a good idea and opening good hours have been extended for those that work.

I have been very impressed and am disappointed at some of the negative reviews.

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Responses

Response from Greenhead Family Doctors 6 years ago
Greenhead Family Doctors
Submitted on 14/03/2018 at 21:33
Published on nhs.uk on 16/03/2018 at 02:44


We are glad that you liked the call back system and felt listened to.

You may be pleased to know that we are going to double the number of appointments we offer after 630 pm from April 2018. We have passed your great feedback to the whole team who are working hard to offer the best possible care at the time NHS is struggling to cope.

Thank you for taking time to give us this great feedback, this will help us to do our job even more better.

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