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Elective care unit

Story from nhs.uk

"Elective care unit"

About: Burnley General Hospital / General surgery

This is a unit designed for the care and comfort of people requiring surgery for all sorts of conditions

The system is slick, professional and courteous

The rooms and facilities are spotlessly clean and the standards of care are simply wonderful

I was able to stay overnight at short notice following what should have been a day case as I wasn’t ready to go home...and I was housed in a comfortable ward with wonderful night staff. In particular one member of staff could not have helped me more...well done BGH

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Responses

Response from Burnley General Hospital 6 years ago
Burnley General Hospital

Submitted on 21/02/2018 at 08:56
Published on nhs.uk at 09:05

Thank you for taking the time to tell us about your recent admission to the Elective Care Centre at Burnley General Teaching Hospitals.

It is lovely to receive such positive feedback about your experience on the Unit and we are delighted to pass this on to the staff who will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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