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"GP dismissive and poor hygiene"

Walk-in nurse was lovely and understanding. GP wouldn't look me in the eye, sighed and seemed extremely bored. Misunderstood my question and seemed annoyed I asked a follow-up question. Icing on the cake was when he took a tongue depressor out of it's box and put it on his PC keyboard (moving it around the keyboard several times) before trying to insert it in my mouth. If I ever need to use MedOCC again and he's the Doctor I'll walk right out again.

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Responses

Response from Quayside House Medocc 6 years ago
Quayside House Medocc
Submitted on 07/03/2018 at 15:29
Published on nhs.uk at 16:06


We are really sorry that you have had a poor experience with MedOCC. We would welcome the opportunity to look into the concerns you raised in more detail, please contact our Customer Care Team on 01634 334 650 or medwaycustomercare@nhs.net to discuss the issues further.

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