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"Maternity Unit."

About: Basildon University Hospital / Maternity

I regret to say this but I would never recommend having a baby here at all. My whole experience was an absolute farce to say the least from being admitted to being discharged, as I was in there a week.

I have made a complaint to pals which I feel has wasted my time as surprise surprise their version of events is very different to mine. Funny really as I remember everything clear as day....

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Responses

Response from Basildon University Hospital 6 years ago
Basildon University Hospital
Submitted on 20/02/2018 at 08:30
Published on nhs.uk on 21/02/2018 at 02:46


We are sorry that you have had cause to raise concerns about your experience in the Maternity Unit at Basildon Hospital.

Your feedback is important to us to ensure improvements are made where necessary to improve patient experience.

We acknowledge you have contacted PALS and unhappy with the response you received.

We would also encourage you to contact our ‘birth afterthoughts service’.

You can contact this service by calling 01268 524900 Ext 3458 or emailing birthafterthoughts@btuh.nhs.uk.

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